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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dave griggs

September 24, 2025

5  out of  5
rating by Dave griggs
"I was re-assigned to Paul after Jerry Swisher retired, and have had nothing but the best continued experience working with Paul and his awesome staff. My wife and I are kept up to date with our current coverage and continually updated on additional coverage options. It is nice to know they are looking out for you. Great Job, Paul and team!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service. If you ever have any questions or need assistance, we’re here to help! "
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Buddy Gurrola

September 23, 2025

5  out of  5
rating by Buddy Gurrola
"I’ve had such a great experience with this office! The team is always friendly, professional, and quick to help whenever I have questions. They make the insurance process simple and stress-free. Highly recommend them."
We responded:
"Buddy, we appreciate your business. Thank you for your review"
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Mary Farrell

September 16, 2025

5  out of  5
rating by Mary Farrell
"We rolled into San Diego early in 1994 to set up our new life with our 4-month-old son and needed insurance. Across 31 years, what we got was so much more. Paul and Ann have taken care of us ever since and have done a great job being very attentive to our needs and, when necessary, our claims. A simple phone call was all it took and I knew we were taken care of. Whether or not they were the cheapest, I don't know, but what I do know is that I never had cause to look further because of the service. I am confident that I have received more than I have paid for. Great work Team Varelia!"
We responded:
"We’re honored by your positive review. We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sarah Chavez

August 7, 2025

5  out of  5
rating by Sarah Chavez
"My agent recently retired and I got transferred to Paul’s office. They’ve been nothing short of wonderful and helpful! Highly recommend them for your insurance needs !"
We responded:
"Thank you, Sarah! We are delighted to know you had a great experience with our office; we look forward to seeing you soon!"
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Brigitte Reynolds

August 2, 2025

5  out of  5
rating by Brigitte Reynolds
"Liz is amazing, she is so pleasant, and very awsome. Thank you Liz."
We responded:
"Thank you so much for your kind words it means a lot to our team. "
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Fredrick Martey

June 27, 2025

5  out of  5
rating by Fredrick Martey
"They have really good customer service! They have a great office and are a great help."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Cathrina George

June 26, 2025

5  out of  5
rating by Cathrina George
"State Farm has helped me a lot, great insurance and the environment is so helpful!! 10/10"
We responded:
"Thank you Cathrina, we appreciate your business. "
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Elsa Aramburo

March 26, 2025

5  out of  5
rating by Elsa Aramburo
"Great Costumer Service , they really do go above & beyond! Liz was wonderful!! she was very informative and fast at helping with my claim! this office is super Professional and really know their stuff! Thank you Liz!!"
We responded:
"Thank you, Elsa, we appreciate your business."
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Jenny Lozano

December 20, 2024

5  out of  5
rating by Jenny Lozano
"Very happy with the service provided and the quickness and kindness Liz showed me. Thank you again! 5/5"
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Thania Chavez

December 13, 2024

5  out of  5
rating by Thania Chavez
"I couldn’t be more happier with the level of service I received from this office! Thank you Liz for being very professional and understanding my insurance needs."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joanna Figueroa

December 13, 2024

5  out of  5
rating by Joanna Figueroa
"Amazing service and kind staff."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mitch Gandy

September 6, 2023

5  out of  5
rating by Mitch Gandy
"Whenever I think of insurance I think of not needing to worry about stuff. I especially don't want to have to worry about stuff after something difficult has happened. I've been with Paul for over 10 years and he has always done a great job of getting me the coverage I need for peace of mind. Everyone in his office is extremely knowledgeable and helpful. Every time I need them they are there to find me a solution. I can't recommend Paul Varelia and State Farm enough!"
We responded:
"Hi Mitchell, It's a pleasure helping you with your insurance needs and appreciate your loyalty. Paul"
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Roger Kassab

April 13, 2023

5  out of  5
rating by Roger Kassab
"This team really goes out of their way for their clients! And service is amazing. They are so on top of every aspect of my claim I'm almost blown away, literally solving my claim issues in 5 minutes. Not to mention thorough in explanations, precise in call backs and always getting answers. I over highly recommend Paul's team and will proudly tell my friends and family to come over here to Paul's state farm team. Big thank you to Kristina who is probably the best and most knowledgeable person I've had the pleasure of working with. I feel like they took my claim stresses away amazing amazing service!!!"
We responded:
"Hi Roger, My team enjoys helping you with your insurance your always easy going and it's a pleasure to have customers like you! I appreciate your business."
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Frank III Alfama

April 4, 2023

5  out of  5
rating by Frank III Alfama
"Though I never met Mr. Varelia personally. I really didn't need to because Teri has always been very helpful, very friendly and very professional. Thank You So Much Teri!!! FAAIII"
We responded:
"Thank You Frank, Have a great day!"
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Tricia Yanek

March 15, 2023

5  out of  5
rating by Tricia Yanek
"I have been with Paul Varelia's agency as a customer since 2002. They are incredibly responsive, quick, friendly and helpful. I'm so thankful for the piece of mind and great relationship."
We responded:
"Hi Tracia, It's a pleasure always helping you with your insurance needs. Paul"
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The Outlaw

March 8, 2023

5  out of  5
rating by The Outlaw
"Whenever I have needed to take care of business with Paul's office, I have been taken care of promptly and correctly. The office staff is friendly, professional, and know what they are doing."
We responded:
"Thanks, We appreciate your business!"
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Jason Munoz

March 1, 2023

5  out of  5
rating by Jason Munoz
"I’ve Been Having My Insurance With Paul Varelia State Farm For Many Years With No Issues & I Would Definitely Recommend Them For Any Type Of Auto Insurance. Great Prices & Insurance Policies"
We responded:
"Hi Jason, We appreciate your business and has always been a pleasure working with you. Paul"
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A A

January 6, 2023

5  out of  5
rating by A A
"When I got into my accident Paul and Kristina were very helpful and patient throughout the whole process and claim. I’m very appreciative of their work and service. 10/10!"
We responded:
"Thank you for the review and we appreciate your business!!"
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Keli Emery

September 27, 2022

5  out of  5
rating by Keli Emery
"Excellent service..Kristina was wonderful. She couldn’t have been more helpful during my “crisis”."
We responded:
"Hi Keli, Glad we were able to help you! We appreciate your business. Paul"
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Alex Pithoud

August 5, 2022

5  out of  5
rating by Alex Pithoud
"Paul Varelia and his team are professional, courteous and have anticipated my needs through the years. Thank you for everything!"
We responded:
"Hi Alex, Thanks for reviewing my office. Have a great day! Paul"
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Prisila Martinez

August 3, 2022

5  out of  5
rating by Prisila Martinez
"Have been with them for years now. Great rates, incredibly attentive and my agent Kristina is always available to answer my questions. Will be insured with them forever!"
We responded:
"We appreciate your business!! Paul"
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Jonathan Lobaugh

September 28, 2021

5  out of  5
rating by Jonathan Lobaugh
"Paul and his team are phenomenal! They have provided outstanding service always and never skip a beat. For someone who works in a similar environment i know what great customer service should be like. They treat us like family always looking out for us ensuring you get the service you deserve and more. I mean they texted me on my birthday saying “happy birthday and we all hope you have an amazing day!”… that’s what you get when you work with Paul and his team. Thank you i couldn’t ask for a better insurance agent."
We responded:
"Hi Jonathan, It's a pleasure insuring you and your family and sincerely appreciate your business! My team members love working with all of you !"
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Ken Caporale

September 19, 2021

5  out of  5
rating by Ken Caporale
"Most of my family have been with this office, these agents for over 30 years. Never a bad experience. Thank you Teri and all you guys for going above and beyond!"
We responded:
"Thanks Ken, It's been a pleasure working with you and your family for 30 years!! Paul Varelia"
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Colleen Jones

September 21, 2020

5  out of  5
rating by Colleen Jones
"I had a problem with our car insurance. Ann was so great about helping me find a way to lower our rate. We have been with them for nearly 50 years and it was nice to have someone so kind and understanding about our situation. I would definitely recommend them to any one who is looking for a great Insurance Agent. They have been ever so helpful for all of these years."
We responded:
"Thanks Colleen, We strive every day to be our best! It's a pleasure having clients like you and Brian. Paul"
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patty powers

September 2, 2020

5  out of  5
rating by patty powers
"I have received superior customer service and am very satisfied with my insurance coverage. I have utilized Paul's insurance services for a few years, now. I highly recommend this agent for any insurance need."
We responded:
"Thanks Patty, We appreciate your business and my team enjoys helping you with your insurance needs. Have a great day!! Paul"